Bow Arts

The role

This internship will be based in the Gallery Team to support the work of the Nunnery Gallery exhibition and events programme, and be part of the staff team at Bow Arts. A full induction will be provided, with further on-the-job training support.

Tasks

  • Visitor service and customer relations – with relevant training, you will be able to:
    • Support the smooth running of the Nunnery Gallery during normal opening hours
    • Provide a first point of contact for enquiries about the gallery and exhibition/events programme
    • Provide administrative support to ensure smooth day-to-day running of the gallery and events spaces
    • Assist in volunteer recruitment, induction and training
    • Provide event and project management support where required, including setting up events, monitoring and processing evaluation data.
  • Business and Administrative Support - with relevant training, you will be able to:
    • Support income generation through increased space/venue hires and sales (at events and the gallery shop)
    • Support fundraising of the gallery (e.g. donations and sponsorship)
    • Respond to general letters, e-mails and telephone enquiries
    • Answer the phone, door and liaise with relevant staff over potential building issues
    • Maintain appropriate contact lists and databases ensure that calendars are up-to-date with events listings
    • Assist in mailings update filing records undertake a range of other office dutie
  • Marketing and Communications - with relevant training, you will be able to:
    • Maintain and update relevant website pages produce gallery and event blogs and social media updates (includes Twitter, Facebook and Instagram)
    • Learn how to use social media management tools, such as Hootsuite
    • Support relevant communications and PR, including press releases
    • Assist in marketing campaigns for exhibitions and events be an active participant and ambassador at events, including launch events, private views and Open Studios
  • Finance – with relevant training, you will be able to:
    • Ensure financial documents are passed on swiftly and accurately for processing
    • Maintain accurate financial records and liaise effectively with the Finance Team
    • Undertake and monitor sales activity, including banking cash and providing financial information to the Gallery Director(s)
    • Undertake a range of financial tasks with Bow Arts’ strategic aim of financial sustainability and sound record keeping
  • General Responsibilities: A willingness to undertake training as required for the development of the post
  • Engage with staff and clients of Bow Arts in a positive and constructive manner and attend such meetings as the post requires in order to fulfil its aims.
  • Undertake duties proactively and work in accordance with Bow Arts’ aims and objectives
  • Ensure compliance with Bow Arts’ policies and procedures, and all relevant statutory requirements
  • Maintain confidentiality agreements and conduct yourself in a professional manner during the course of your duties
  • Undertake any other duties commensurate with the post as directed by your line manager

Some meetings, events and training may be held outside of normal office hours, repaid through Time Off In Lieu, agreed in advance with your line manager. "

About the employer

Bow Arts is an educational arts charity based in east London: providing affordable studios for 500 artists, running an education programme with over 90 schools across London and managing the Nunnery Gallery.

Person specification

  • A passion for, or desire to, work in the arts / creative industries
  • Some knowledge of the contemporary arts sector in the UK Highly organised, with good administration and project coordination skills
  • Excellent communication skills both spoken and written
  • Attention to detail and good presentation of work
  • Ability to prioritise, and plan workload effectively
  • An engaging and outgoing personality
  • Ability to work flexibly and co-operatively as part of a team and across the organisation
  • Experience of working with a range of clients / customers and building and maintaining good relationships
  • IT literate with good working knowledge and capability in using MS Outlook, MS Office, MS Excel and databases
  • A willingness to work flexible hours, including evenings and weekends, as appropriate

How to apply

This role is offered as part of STEP, a programme offering two 6-month paid placements at leading cultural and creative organisations.

To be considered for this role, please apply through STEP.

APPLY THROUGH STEP

Application deadline is Monday 9 September, 10am.