Operations & Finance Coordinator

East London Dance

The Operations & Finance Coordinator role will be an anchor to East London Dance's operational and producing teams, supporting the development of our operations with creative problem solving as we open a new building near the Olympic Park.

The role will include coordination of some of our day-to-day finance and systems, under the guidance of the Operations Manager and Executive Director. Some days will be dynamic and on your feet, guiding many different groups such as artists and young people, while others will be quiet and desk-based.

The ideal candidate will have attention to detail, enjoy organising things, can help connect the dots and is reliable, in order to help the charity operate efficiently.

Aptitude will be more important than arts or culture sector experience, and financial training or experience is not a requirement as financial skills can be taught.

However, we are interested in a little exposure to Excel and a strong interest in learning about the detail and big picture of running an arts organisation.

This role is offered as part of STEP

STEP is a training programme for young EastLondoners local to the Olympic Park, who are ready to bring ideas, creative energy and perspectives tothe creative and cultural sector. You must be:

  • Aged 18 to 30
  • Resident of Hackney, Tower Hamlets, Newham or Waltham Forest, and lived in the boroughs whilst at school or college

Through STEP,you’ll get paid London Living Wageover a 12-month training programmetodevelop arange of skills and creative approaches and build on your network across different organisations or departments. You’ll complete a work-based placement, grow as part of a peer network, take part in regularprofessional development workshops, andgeta budgetto produce a collaborative project.

We’ll also connect youwith a specialist industry mentor, provide careers coaching and continue tooffersupport as part of our community after the programme.


East London Dance


Remote / London




£10.85/hr (London Living Wage)


10am Wed 31 Mar

more info

East London Dance is here to champion and grow the east London dance scene.

They are here for anyone with an interest in expressing themselves through dance - from those with a simple passion for movement, to the creative leaders who go on to form professional dance companies.

They are a catalyst for creativity - for dance creators, producers, and for their careers. They build vibrant creative communities by investing in East London’s dance artists and their cultural and creative influences, as well as curating bespoke opportunities for expression and performance in a raft of dance styles including hip hop, contemporary and south east Asian

From the contemporary themes they explore through dance, to the boundary- breaking projects they champion and produce, to the unexpected spaces in which they present shows, they trust in the ambition of others and place the artists and participants they work with at the

centre of their decision making. It’s how they give light to the issues that matter and drive the social impact they and their communities desire.

As a connector between communities and the cultural sector, they collaborate locally, nationally and internationally; bring world-renowned artists to mentor and inspire their creatives; and embed role models within local communities, sharing valuable, confidence-building life skills.

Their doors are open to all, connecting creativity to opportunity and creating pathways, particularly where they’re lacking or don’t currently exist. And by building healthier lives with dance and the training that goes with it, they help develop physical health and mental wellbeing.

In summer 2021, they are moving into their own building alongside music partner, UD. This will be a pioneering dance and music hub for young creatives, local people and the wider arts sector, located at Sugar House Island in Stratford.


  • Act as first point of contact for front-line queries, by email, telephone, and when needed, the reception desk
  • Lead on the coordination of day-to-day office operations, including the printer, supplies, filing and post, as well as some building operations.
  • Take responsibility for coordination of IT and our cloud-based CRM system, with the IT Consultant and Executive Director
  • Take responsibility for equipment coordination
  • Track internal space bookings
  • Take team meeting and board minutes
  • Carry out routine administrative duties including office correspondence, photocopying and filing
  • Support event management, including front of house or back end coordination, as required
  • Support the development and maintenance of new building systems with the Operations Manager
  • Support the Executive team with administrative support as required
  • Review and implement systems as required to ensure the smooth running of the organisation and vibrant offer is sustained in the building


  • Support the day-to-day finance function and field related queries, under the Operations Manager’s oversight. This includes but is not limited to collating petty cash receipts, banking records and and direct debit receipts.
  • Raise new and chase overdue invoices
  • Coordinate a weekly pay run
  • Ensure monthly payroll for artists is prepared by the programme team on time
  • Coordinate donation record keeping
  • Support the Bookkeeper and operations team with locating and filing records
  • Support the Operations Manager with core budget coordination, work within all agreed budgets and maintain financial records related to your work

Data, Monitoring and Reporting

  • Support the collation of quantitative data across the organisation
  • Support the Executive Director and operations team with reporting to funders including Arts Council England
  • Oversee environmental reporting
  • Support the operations team to maintain legally compliant data protection systems


  • Coordinate recruitment under the Operations Manager’s oversight
  • Support HR coordination, filing, staff inductions and team training as required


  • Support sales administration and monitoring as needed
  • Support the onboarding, space setup and invoicing of studio hires as required
  • Track artists, teachers and any other expenditure related to commercial income


  • Undertake any other duties as required
  • Attend and staff East London Dance events as required
  • Induct and supervise work experience placements as required
  • Work to all legislation and company policies on equal opportunities, diversity, health and safety and employment law etc
  • Represent East London Dance externally as required

Please note this is just a guide, do apply if you have transferable skills and even if you do not meet every single requirement.


Experience & Knowledge

  • A minimum of 12 month’s professional experience from either:
    • the arts, culture, charity or education sectors OR
    • demonstrable operational and/or financial experience from any other sector
  • Excellent organisation skills, within administrative or operative settings
  • Strong time management skills and ability to plan for regular and irregular deadlines
  • Competent Microsoft Office user, with a willingness to learn particularly in Excel Personal Attributes, Behaviours & Attitudes
  • Efficient and reliable
  • Numerate and able to work accurately and check figures, such as with data entry or finance
  • An aptitude for logical problem solving
  • Self-motivated with great attention to detail
  • An ability to communicate effectively vocally or in writing with diverse groups of people
  • Ability to see the big picture and anticipate needs within a system
  • Ability to prioritise workload in a highly dynamic environment


Experience & Knowledge

  • Experience of coordinating financial information in an office, project-based or professional environment
  • Experience of working within a building open to the public and/or commercial hirers
  • Experience of maintaining databases
  • A knowledge of and keen interest in dance or the performing arts

Personal Attributes, Behaviours & Attitudes

  • An interest in growing operational, HR and financial skills within the charity, arts or

dance sectors

Please complete this online application form by 10am Wednesday 31 March, you can upload video or audio responses.

If you require this information in alternative format, or want to speak to us about any access requirements, please contact us at createjobs@anewdirection.org.uk

Find out more here, including book an informal information and application support session, hear from STEP alumni an read our application guide for some extra tips!

You do not need anyformalqualifications-we’re looking for transferrable skills and an enthusiasminand curiosityfor,creativity and culture.

We welcome applications from people who are currently underrepresented in thecreative and cultural sectorswhichincludespeople who;arefrom working classor lowersocio-economicbackgrounds; D/deaf;disabled; neurodiverse;Black, Asian orfrom a minority ethnicity; LQBTQIA+; young carers; care leavers;havea migrant or refugee experience.

About STEP

Training programme for EastLondoners who are ready to bring ideas, creative energy and perspectives tothe creative and cultural sector.

Find out more