A New Direction

The role

We are looking for two Relationship Managers to play a key role in ensuring that programme activity and input is informed by and co-designed with industry partners.
Our Relationship Managers are on the frontline of our interaction with employers where Managers are leading the relationship management. This includes how employers are onboarded into our way of working, the setting of live briefs, mentoring, training and workshop facilitation, and job creation. We have some exciting programmes that these roles will support across the digital, cultural and creative sector.
One role will be responsible for relationship management across our work in the digital sector by developing partnerships across startup enterprises, creative and digital agencies.
The other role will be responsible for relationship management across our work in the cultural and heritage sector, developing partnerships with galleries, museums and institutions across the creative industries.
When applying, you may be considered for both positions but please state in your application your preferred role, if you have one.


  • Strategy & planning - To maintain and develop existing and new employer partnerships supporting core Create Jobs delivery including training courses and mass recruitment

  • Business development – To work with the Create Jobs senior management team on strategically growing industry partnerships, including bringing in new employers and agencies as required

  • Stakeholder management - To maintain clear and consistent reporting systems with funders and stakeholders, representing Create Jobs at steering group meetings, driving strategic planning and managing ongoing relationships with diplomacy and transparency

  • Press / PR - To work with the PR and Marketing Manager to capture the narrative of delivery. This includes contributing to the writing press releases, direction of video content – ensuring the story of our work is being effectively captured

  • Events - To produce and manage employer events that support the Create Jobs employer outreach strategy

  • Monitoring - To compile monitoring data that tracks outputs, progress and outcomes, leading to quarterly reports

  • Contacts / CRM - To help build and maintain our contacts database and jobs monitoring systems (Salesforce), ensuring high quality data input and processing – using CRM systems to strategically build and share who and how we work

  • Finance - To work closely with the finance team on budgeting, contracts and wider financial systems

This is a description of the job as currently presented, the role responsibilities are subject to change through scheduled review and discussion with the person in post.

About the employer

A New Direction is a not-for-profit organisation that exists to ensure that all children and young people in London can develop their creativity and play an active part in the culture and heritage of the city.

Create Jobs is A New Direction's employability programme for young Londoners. Our vision is for a dynamic and diverse creative workforce. Through Create Jobs, we are transforming London’s workforce by supporting and developing individuals who are under-represented in the creative and digital industries. To do this we deliver:
  • Training - we co-design industry-based training with top employers
  • Opportunities - we help young creatives into paid employment
  • Connections - we connect talented, creative young people to mentors and peers.

How to apply

Please download the forms below, fill in, and return an application form and a diversity & equality form to recruitment@anewdirection.org.uk by Wednesday 4 December at 10am, with the subject header 'Relationships Manager, Create Jobs'.