Poplar HARCA

The role

Purpose of Job

To support the Volunteering Coordinators with general administration and project delivery. To lead specific programmes for youth volunteering and ensure young people are supported during these sessions. To support with evaluating volunteer programmes and reporting accurate information back to the organisation and funders.


Volunteer Administration

  • To keep accurate records of volunteer information and registers on our volunteers database and internal documents
  • To answer any relevant enquiries to the volunteer email inboxes or allocate them to a relevant coordinator if required.


  • To support with the recruitment of adult and young volunteers including coordinating interviews, processing DBS applications and conducting referencing.
  • Manage external and internal platforms to promote Poplar HARCA volunteering opportunities
  • To attend recruitment fairs and outreach activities to engage more people with Poplar HARCA volunteering
  • To induct new volunteers and support the delivery of training sessions

Project Delivery

  • To support the planning and delivery of specific youth volunteering sessions and social action activities
  • To encourage youth leadership when working with young volunteers and promote the Spotlight Youth Committee
  • To record project outcomes and evaluations with participants
  • To refer volunteers to Poplar HARCA opportunities and relevant external organisations
  • To document projects and create case studies


  • Be available to work evenings, weekends and public holidays as required to deliver the duties and responsibilities of the job.
  • Performing other duties as may be reasonably required by your Line Manager.
  • Conduct oneself in line with the general standards of conduct and behaviour; to include awareness of risk, Health and Safety at work, Data Protection and embracing the cultural diversity of all colleagues and customers.
  • Due to the nature of this post, a Disclosure and Barring Service check will be undertaken for the successful applicant, but only with their prior consent.

About the employer

Spotlight is a creative arts youth service designed to inspire. It has been shaped by young people, for young people. It offers free, state of the art sound, film, design, art and broadcasting facilities, alongside performance, dance, boxing, fashion, styling and chill areas. Spotlight is partnered with organisations like the High Rise Theatre, Bow Arts, Barbican, IMD Legion, NSPCC, Ruff Sqwad, Boy Blue, Leaders in Community and the S+K Theatre. Spotlight is dedicated to growing young talent. They aim to inspire successful futures by providing world-class programmes and mentoring schemes in a safe, empowering and enjoyable environment.

Person specification

Education/ Qualifications/Training

  • In possession of a nationally or locally recognised Youth Work qualification, or working towards a nationally recognised qualification in Youth Work


  • Ability to follow internal procedures.
  • Excellent MS Office and database skills.
  • Highly organised with ability to forward plan work
  • Strong team player working closely with colleagues
  • Evidence of working effectively to tight deadlines.
  • Remain calm and proactive under pressure.
  • Able to identify problems and find solutions
  • Builds lasting relationships with people from different backgrounds, using trust-building, motivation, diplomacy and empathy
  • Displays an enthusiastic, flexible and positive approach to work, shows drive and determination to excel for young people and committed to achieving high standards
  • Has a “can do” attitude and makes things happen – even if they are not high on the priority lists of others
  • Is open to new possibilities and contributes to the development of new ideas
  • Excellent communication skills


  • Experience of designing and delivering projects
  • Working with community members and young people
  • Experience of supporting young people to find solutions to the issues affecting them, including encouraging, empowering, signposting and referring young people to services that can provide support
  • Experience of developing and delivering a successful volunteer programme, including recruiting and managing, sourcing development opportunities, safeguarding young people and developing and delivering training programmes for volunteers


  • Understanding of the needs of diverse community members
  • A commitment to youth work values, and enabling young people to achieve their goals

How to apply

Visit the Poplar HARCA page here, where you can view and download all the information for this position, complete your application and fill out any extra forms needed (if applicable).

Once you've completed an application and anything else needed, please email it to recruitment@poplarharca.co.uk.

Application deadline is 5.00pm on Friday 24th May.